Frequently asked questions
Delivery
How much is delivery?
Standard UK delivery is free on orders over £60 and costs £3.95 below that. Orders usually arrive within two to three working days.
Do you offer next day delivery?
Yes. Next working day delivery costs £5.95 when you order before 2pm, Monday to Thursday.
Where do you deliver?
This demonstration store delivers to UK addresses only.
How do I track my order?
You get an email with a tracking link as soon as your order leaves the warehouse.
Returns
Can I return my order?
Yes. Send back anything unworn, unwashed and with its tags attached within 30 days of delivery.
Are returns free?
UK returns are free. Start a return from the link in your delivery email and print the label.
How do I swap a size?
Return the original and place a new order for the size you want, so it is not held up waiting for the first parcel to come back.
Fit and fabric
How do I find my size?
Use the size guide, then check the fit note on each product page.
Are the leggings squat-proof?
Yes. The Contour leggings are knitted in a dense, matte seamless knit that stays opaque when it stretches.
How should I wash seamless pieces?
Wash cool, inside out, with similar colours, and let them dry flat. Skip the fabric softener and the tumble dryer.
Your order
Can I change or cancel my order?
This is a demonstration store, so no orders are taken. On a live store this answer would explain the window for changes.
Which payment methods do you accept?
This demonstration store has no checkout, so nothing can be paid for.